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Services
The mission of 3Dfacto Professional Services is to ensure the successful implementation of the project and the attainment of expected Return Of Investment (ROI) and the highest level of customer satisfaction.
3Dfacto provides a complete set of services designed to work directly with our customers as well as to complement our implementation partners.
The challenge of any configuration project is to deliver on time for deployment, within budget and with a scope of delivery that fulfills the customer’s needs. The VirtuBUILD Project Method is designed to meet these challenges by having a number of well defined phases to ensure that all members of a project knows the exact status of the project and what the focus should be at any particular point in time by using the scrum method.
An integrated part of the project is product readiness. This is a prerequisite for success in implementing a configuration system and depends on the scope of products to be implemented in the system. Through proven methodology, we analyze your product range, data available for describing these products, standardization needs, and identify the scope to be included in the configuration system.
To ensure optimum usage of your VirtuBUILD solution and maximize your Return On Investment, a range of standard services are available. The range of services is divided into three types: